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Support

Updated 8 October 2026

Need help? Email divinerlabs@gmail.com and we'll reply as soon as we can, usually within a day. Including your iPhone model and iOS version helps.

Guides

Subscriptions

Restore a purchase: open the upgrade screen in the app and tap Restore. Use the same Apple Account you bought with.

Cancel or change a subscription: on your iPhone open Settings → your name → Subscriptions → PDF Genius. Subscriptions are managed by Apple; we can't cancel them for you.

Refunds are handled by Apple at reportaproblem.apple.com.

Your data

There's no account and your documents are stored on your iPhone. Deleting the app deletes them. See the privacy policy for how AI features handle text.

An edit doesn't look right?

Use ⋯ → Undo Last Edit, then try tapping a single word rather than a whole line. If it still looks wrong, email us a screenshot (please blank out anything private) and we'll look into it.